Welcome!

I am glad that you are visiting our website and my wish is that you find hope as a result of this visit.

At Crossroads Counselling, we recognize that there are a multitude of events and situations that can have a very negative impact on a person’s mental health and consequently on their overall wellbeing. We’d be honored to join you on your journey to healing and provide you with the appropriate counselling therapy.

As a non-profit agency, our goal is to remove economic barriers for any individuals, couples, or families that want to access counseling services. This is accomplished with the use of subsidies, which are made possible through the generous donations of many Southern Alberta residents, businesses, and churches & through the ongoing support of FCSS Lethbridge.

Click here for easy to follow instructions on the process for booking in with a counsellor at our site.

Always remember that you matter!

Gerri

Counsellors

Connie

Connie Lassiter, B.Ed, MA, R. Psych.

Registered Psychologist

Connie is a Registered Psychologist who enjoyed a lengthy and rewarding career as a classroom teacher, before deciding to seek a new career path. Believing that having emotional needs met are a pre-requisite for learning, she began working towards her MA in counselling psychology from City U, Seattle.

Some of the areas that I can assist you with include (but are not limited to):

  • Individual
  • Family/Group
  • Parenting
  • Child/Adolescent
  • Grief and Loss
  • Trauma
  • Anxiety
  • Depression
  • Self Esteem
  • Bullying
  • PTSD
  • Academic and Learning

Inspirational Quote:

“Keep your face towards the sun and the shadows fall behind you.” - An Aboriginal Proverb

How do you believe counselling can help?

All individuals, young and old, possess the strengths required to make the changes necessary for healing. Before deciding to seek therapy, individuals have usually turned the problem over and over within their thoughts. Counselling can help put words to those thoughts, promote a better understanding of how our thoughts impact our emotions, and build new more helpful meanings.

Approach to counselling:

Connie's invaluable life experiences and work with First Nation youth and their families have fostered a “holistic” approach to helping. This suggests that the presenting problem not be the focus of counselling, but rather view the whole person; how the problem may be affecting all aspects of an individual’s emotional, spiritual, mental and physical well-being.

 

Brody Q Gordon, BA, MACP

Registered Provisional Psychologist

Brody was born and raised in Alberta and has lived all across the province before settling down and making Lethbridge his forever home after starting post-secondary at the U of L. Following completion of his Bachelor’s degree in Psychology he found a passion for counselling and went on to get a Master’s degree in Counselling Psychology from Yorkville University in 2019. Brody has set out to work for not for profits geared towards delivering affordable and quality counselling services to those who may have barriers to accessing critical mental health resources. When not working Brody enjoys spending time writing, playing games, and relaxing with family and friends whenever possible.

Some of the areas that I can assist you with include (but are not limited to):

  • Anxiety
  • Anger Management
  • Stress Management
  • Relationship
  • Self-Esteem
  • Depression
  • Young Adult Issues
  • Conflict Resolution
  • Life Transitions
  • Change and Adaptation
  • Individual
  • Group / Family / Couples Counselling
  • Social Anxiety

Inspirational Quote:

“Every moment is a fresh beginning.” - T.S. Eliot

How do you believe counselling can help?

Brody believes that counselling is there to draw out the strengths in each individual. When someone comes for counselling it is the job of the counsellor to shine a light on the skills and strengths of the person, whatever those may be. It is his belief that a counsellor is there to help each client tap into themselves for change, to work hand in hand to get them to where they want to be in a sustainable and meaningful way. In each session it is his goal for clients to learn more about themselves, how they view the world, and how to embody the change they wish to occur. Together, in a cooperative manner, he works with all his clients to make these meaningful and personable changes to their lives so that they can see happiness from sunrise to sunset whenever possible.

Approach to counselling:

For Brody, the emphasis of counselling should always be on the individual, who they are, what they want, and what they need. As such, he has adopted an eclectic approach.  Drawing from Cognitive Behavioral Therapy, Mindfulness, Strength-Based and Solution Focused therapies he aims to address the thoughts clients have, their origin, and the changes they want to see in how they view the world from a holistic perspective. Therapy, to Brody, is deeply personal with each person holding their own struggles, their own weights, and their own needs. It is not, and should never be, a one size fits all process. Through these reflections we find areas for growth and move forward at a pace that is comfortable for them in a supportive and nonjudgmental space.  Brody is trained in Accelerated Resolution Therapy.

 

Jaclyn Mihaichuk, BA, M. Ed

Registered Provisional Psychologist

Jaclyn was born and raised in Ontario. I hold a B.A in Psychology from the University of Western Ontario, and a Master’s degree in Counselling Psychology from the University of Lethbridge. She is a Registered Provisional Psychologist within the Province of Alberta. Jaclyn is energetic, authentic, and compassionate. She spends her free time outside exploring new campsites in the mountains, learning new songs on the guitar, being active, and going for runs.

Some of the areas that I can assist you with include (but are not limited to):

  • Anxiety
  • Emotion Regulation
  • PTSD and Trauma
  • Depression
  • Stress Management
  • Work Place Stress/Conflict
  • Self-Esteem
  • Relationship Conflict/Communication
  • Adolescent and Young Adult Challenges
  • Interpersonal Challenges

Inspirational Quote:

"Owning our story… 

is the bravest thing we’ll ever do." - Brene Brown

How do you believe counselling can help?

Clients come to counselling and present snap shots of themselves and their life. These snapshots can be blurry or clear, taken at the best moments, or at the worst moments. As a counsellor Jaclyn is the interpreter of these snapshots that the client presents, helping the client to better understand the blurry and fuzzy snap shots and the emotions attached. Jaclyn uses these snap shots to infer the client’s story and guide the client to better understand and process their story. She utilizes the client’s strengths within to facilitate change and self growth to propel the client forward on their new self-fulfilling path.

Approach to counselling:

The counselling process can be scary, nerve-racking and overwhelming. Jaclyn takes this into account with each client she meets. Her goal is to provide a safe and non-judgmental space for each individual to share their story. She believes the relationship between the therapist and client is the most important factor in the counselling process. Jaclyn brings an authentic, genuine, and charismatic approach to each counselling session. She understands counselling can be full of pain, fear, and sadness but she believes in the importance of having fun, facilitating happiness, and highlighting each client’s strengths. Her therapeutic approach is integrative to best suite each client’s needs. Jaclyn pulls from Emotion-Focused Therapy, CBT, DBT, and Strength Based approaches and is trained in Eye Movement Desensitization Reprocessing Therapy (EMDR) and Prolonged Exposure Therapy (PE).

 

Brittney Nyrose, B. Mgt., B.A.Sc., M. Sc.

Registered Provisional Psychologist

** Brittney will be joining the Crossroads team in January ** 

 

Eva Streibel, BA, MC

Registered Provisional Psychologist

Eva is a Registered Provisional Psychologist who received a Bachelor of Arts in Psychology (with distinction) and a Master of Counselling (Psychology), both from the University of Lethbridge. Eva has worked and volunteered in not-for-profit organizations and has gained an understanding of the effect addiction, mental health, trauma, and domestic violence can have on the lives of individuals and families. Eva is a life-long learner who enjoys trying new things in music, painting, photography, exploring nature and loves spending time with family.

Some of the areas that I can assist you with include (but are not limited to):

  • Anxiety
  • Depression
  • Stress
  • Anger Management
  • Domestic Violence
  • Trauma
  • Addiction Issues
  • Interpersonal Relationships
  • Parenting
  • Couple / Families
  • Groups

Inspirational Quote:

“The most basic and powerful way to connect to another person is to listen.  Just listen.  Perhaps the most important thing we ever give each other is our attention...a loving silence often has far more power to heal and to connect than the most well-intentioned words.” - Rachel Naomi Remen

How do you believe counselling can help?

Eva believes that the essence of counselling is to provide a space for individuals, couples, and families to grow as they adapt in the face of challenges, live within the present moment, recognize personal strengths, and engage those strengths for positive life change. Her mission is to provide a safe, accepting, and inspirational space for clients to heal, resolve inner conflict, and discover the strength and courage to live by the values which bring meaning and fulfillment to their lives. Eva loves to see others flourish and take joy in their accomplishments as they strive for change. She follows the belief of Viktor Frankl that “between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom”.

Approach to counselling:

Everyone has good in them, the possibility for change and the desire for growth and accomplishment. Eva builds on these foundational principles with the future oriented and goal directed approach of solution focused and strengths-based therapies, helping clients establish hope in their own abilities. She believes in the ability of clients to pause, reflect, and change their behaviour based on their own desires and values. Relationship is also a very important part of our learning and growth, and Eva pulls from Bronfenbrenner's Ecological Systems Theory and Bowlby's Attachment theory in how she sees clients interacting in their environment. Though choices are made on an individual level, we are influenced by what is happening both inside us and around us. Eva sees a very reciprocal influence between thoughts, feelings, and behaviours and how they impact our idea of self.  Her role as a counsellor is to be a cheerleader, a listener, an explorer and sometimes an instructor and guide.  She works in collaboration with her clients to build a safe relationship and space for clients to determine their goals and work to achieve them. Having a strong working alliance supports everything else that Eva does as a counsellor.

 

Administration

Gerri Favreau, Executive Director

Gerri was born and raised in BC but has made her home in Alberta for over 20 years.  She is very fond of the varied terrain in our area and is happy that she can see mountains (similar to what she grew up in) in the distance.  Like most of us, she says she could certainly do without the crazy wind.

Gerri and her husband Brad have a goat farm in the Monarch area.  She jokes that it is challenging for her husband to turn a profit at this venture because she keeps befriending the doelings and then convincing him not to sell them - this year alone she has already convinced him to keep 10.  When not embracing a little goat therapy or working on the farm, Gerri & Brad can be found golfing, kayaking, playing games, joking around, or dancing in their kitchen.

Gerri has a Diploma in Business from TRU in Kamloops B.C. and her work history primarily revolves around business operations and finance.  She joined the Crossroads team in 2018 and loves that her current position with the agency allows her to bring together her compassionate heart and business expertise to help clients access the supports that they need in a professional, helpful, and caring environment.

Gerri believes that every individual is dealing with some sort of adversity and she strives to have a positive impact on each person that she encounters – it can be as simple as a smile, a hello, or holding a door open.

"Every sunrise is an invitation for us to arise and brighten someone’s day." - Richelle E. Goodrich

"Clothe yourself with compassion, kindness, humility, gentleness, and patience." -  Colossians 3;12b

Kira Gee, Client Services Coordinator

Kira is from a small village in British Columbia and has lived in Southern Alberta for over 10 years.   Kira holds a diploma in Child & Youth Care from the Lethbridge College and is currently a full-time student entering her last year in the Addictions Counselling (BHSc) Undergraduate Degree program at the University of Lethbridge.

Kira has worked in several Human Services positions within the community over the last 4 years.  With her career interests being geared towards aiding individuals struggling with addictions, mental health and trauma, with specific experience and interest in working with survivors of domestic and sexual violence.

In her free time, Kira is often working on her various craft projects, kayaking, snowshoeing or going to the mountains for hiking or camping trips with her partner Joel and their furball, Boscoe.

Kira believes that mental health/counselling support is a crucial pillar in a balanced and healthy life and enjoys being able to assist client in accessing support.

"It's kind of fun to do the impossible." - Walt Disney